PET PAWZ F.A.Q's

Q. What pets do you board?
A. We look after a range of pets including, dogs, birds and small animals.

Q. Do you do home visits?
A. Yes we do. Please select from our menu above to see what service we offer for each pet.

Q. Are you a licenced to board?
A. Yes we are licensed by the Local Authority and our license is on display. Currently there is no license required to board small animals but it is a legal requirement to be licensed when boarding cats and dogs.

Q. Do you board cats?
A. No we don't but we do offer a Cat Sitting Service so please select the menu above for more information on this service.

Q. Are you insured?
A. Yes we are insured and our Insurance Documents are available to all our clients.

Q. Do you offer a service where my dog can attend our wedding?
A. Yes we do. We can arrange to take your dog to your Wedding, Civil Partnerships or Special Event for the official photographs. Please select from the menu above for more details on this service.

Q. Do you offer a dog sitting service for puppies or for dogs that are elderly and do not require a walk?
A. Yes we do. Please select from the menu above for more information on this service.

Q. Do you walks dogs while owners that are out at work all day or for the elderly?
A. Yes we offer that service so please select from the menu above for information on this service

Q. How much notice do I need to book my dog in for boarding?
A. Our Dog Boarding service is extremely popular and some clients book 12 months in advance so it's advisable to book early especially during the busy holiday period to avoid disappointment.

Q. Do you have a lot of experience in looking after dogs?
A. Yes we have many years experience in looking after dogs. Please read our Testimonials to see what our clients say about our service. We are very proud to have received such wonderful feedback.

Q. When boarding my dog how often will you walk it and are they allowed off the lead?
A. Dogs are exercised daily to one of the lovely parks nearby. However, we offer, at an additional cost, an extra walk for dogs that are more active. We also have fun and games in the garden throughout the day. Dogs must be kept on the lead at all times when out walking.

Q. How long will my dog be left alone when boarding with you?
A. As a rule set by our Local Authority dogs must not be left alone for more than 3 hours. As a personal rule we only leave the dogs in unforeseen circumstances/emergency.

Q. Do I need to bring food for my dog?
A. Yes, we ask the owners to supply enough food needed for the duration of their dogs stay.

Q. What else do I need to pack?
A. We also ask the owners to supply all the equipment, medication, treats, toys, collar, lead, favourite blanket, bedding etc. We will give you a complete list of what to pack when you make your booking.

Q. I have a big dog will I be charged more?
A. No, we do not charge extra for larger dogs. Our prices are the same for every breed no matter what size.

Q. Where do you walk the dogs and do you walk them in groups?
A. We like to take the dogs to one of the lovely parks in our area and we normally walk the dogs individually unless they are from the same family and then we will take them out as a group. If you dog would like company of another dog while on it's walk this can be arranged.

Q. Do you offer a Pet Taxi service?
A. Yes we do but owners must supply a seatbelt for each dog so that we are compliant with the Animal Welfare Transport Order.

Q. Can you groom my dog?
A. We are happy to brush your dog daily but if you require a wash and blow dry please let us know so we can make arrangements for your dog to be taken to our local Groomer at an extra cost to the owner.

Q. How many dogs do you board at any one time?
A. We our licensed by our Local Authority to board up to 4 dogs from the same family. We can not board dogs together from different households.

Q. What vaccinations, flea treatment & worming does my dog need before their stay with you?
A. Vaccinations MUST be up to date and a certificate presented as proof before boarding commences. The certificate MUST remain on the premises for the duration of your dogs stay. Currently, your dog does not need to be vaccinated against Kennel Cough. We ask that your dog has been treated for worms and fleas two weeks prior to boarding.

Q. Does my dog need to be microchipped?
A. YES! All the dogs we look after have very responsible owners and their dogs are all microchipped. Each time a dog comes to stay with us we scan the dog to make sure the chip is still working as it should be. As the new microchipping law is coming in to force April 2016 we will now ask that not only are all the dogs microchipped but we will also need to ensure their details are up to date and registered with a microchip database. When your pet was microchipped you may have been given a registration form to send off to a national database such as Petlog, Anibase etc. In return you will have been sent a certificate of your dogs microchip number, including identification, pet and owners details. Each time you use our Dog Boarding Service you will now need to bring these details with you so we can check them before the service commences.

Q. Do you offer a discount for more than one dog?
A. Yes we do, please see our price list for further details.

Q. Can we meet you before we make a booking?
A. Yes, in fact we insist on it. Please call us to arrange a suitable time to meet so we can discuss any questions you may have.

Q. Does my dog need to wear a collar when boarding?
A. Yes, as part of our licensing agreement set by the Local Authority you dog must wear a collar at all times with one of our identity tags.

Q. Do you look after aggressive dogs?
A. No. We do not accept dogs with any aggressive tendencies or that are not house trained, or incontinent, or that are likely to chew furniture, or dogs that are boisterous or not under control. We do NOT offer a service for banned breeds including Pit Bull Terrier, Dogo Argentino, Fila Braziliero, Japanese Tosa, American Pit Bull type/cross breed dogs. We do NOT offer a service for dogs registered under the Dangerous Dogs Act 1991 or Dog Hybrids registered under the Dangerous Wild Animal Act 1976.

Q. Do you board dogs that are not spayed/neutered?
A. Sorry but we do not board any female or males dogs over the age of 9 months that have not been neutered or spayed, or bitches in season. While an un-neutered dog may be completely docile and non aggressive by itself, they cannot control the effect their scent has on other dogs in our home.