Pet Pawz
Halesowen
West Midlands
T: 07738 965985
E:
info@petpawz.co.uk
E-MAIL

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TERMS & CONDITIONS

HOME VISITS - INCLUDING DOG WALKING/SITTING, CAT SITTING AND SMALL ANIMALS

Pet Pawz and its employees will provide services in a reliable, caring and trustworthy manner. We are compliant with the Microchipping Law and we do NOT offer a service to dogs who are not microchipped.

Dogs must be sociable with other dogs and children. Pet Pawz reserves the right to cancel the contract at any time & with immediate effect if the dog does not respond well to the walker and/or other dogs. We do not accept dogs with any aggressive tendencies or dogs that are boisterous or not under control. We reserve the right to decline or terminate a booking at anytime for whatever reason. The walker will apply personal judgment and cut short a walk if necessary because of extreme weather conditions (heat, thunderstorms, snow etc) for the safety of both the dogs and the walker.

Unfortunately, we do not walk bitches in season but we can offer a Dog Sitting service during this time. We do NOT offer a service for banned breeds including Pit Bull Terrier, Dogo Argentino, Fila Braziliero, Japanese Tosa, American Pit Bull type/cross breed dogs. We do NOT offer a service for dogs registered under the Dangerous Dogs Act 1991 or Dog hybrids registered under the Dangerous Wild Animal Act 1976.

Pet Pawz reserves the right to make decisions regarding your pets health provided it is at all times acting in the best interests of the animal and on the advice of a veterinary surgeon. The client is entirely responsible for any veterinary bills, no matter how they are incurred whilst pets are in the care of Pet Pawz. Pets should be up to date with all vaccinations, worm and flea treatment. I ask that your pets are in general good health and you must advise me of any behavioural problems your pet may have.

Pet Pawz will care for your pet as you would and whilst we will make every effort to ensure your pet is well looked after in your absence, Pet Pawz can not be held liable for any loss, disappearance, injury or death to a pet either inside or outside of the home whilst in our care.

All dogs will remain on a lead at all times. No more than 4 dogs will be walked together by one handler on a group walk.

Pet Pawz can not be held responsible for any damage (inside or out) to the owners property for whatever reason. Clients must inform Pet Pawz if their pet has or has had any illness since making the booking. A pet with any infectious condition will not be accepted until cleared.

Clients agree to authorise Pet Pawz to handle any emergencies that may arise in accordance with the "Veterinarian Release Form". Pet Pawz will make every effort to contact the client. Pet Pawz requires you to have a responsible party to take care of your home in the event of unforeseen circumstances such as illness and in the event of inclement weather or a natural disaster. Pet Pawz is not responsible for home/belongings in these circumstances.



CANCELLATIONS

Dog Walking: Cancellations must be received by 9pm on the day preceding a scheduled visit or the normal fee will be charged. Pet Pawz reserves the right to deny service or terminate service because of safety concerns, financial concerns, or inappropriate or uncomfortable situations. Clients are required to pay weekly in advance or leave payment ready for collection on the first day of each week. We reserve the right to decline or terminate a booking at any time and for any reason.

Dog Sitting, Cat Sitting, Small Animals: Please note that the amount of time you have booked with us is the amount of time you will be charged for. Should you not require our service for the full term of the booking, no refunds will be given. Pet Pawz reserves the right to deny service or terminate service because of safety concerns, financial concerns, or inappropriate or uncomfortable situations. Visiting hours are as stated on the 'Client Information' sheet which owners will complete before the service starts. All fees are due promptly and must be paid via cash or bank transfer at the beginning of the service. We reserve the right to decline or terminate a booking at any time and for any reason.

If you would like to discuss your requirements you can call me on 07738 965985 between 9am - 5pm, seven days a week. If I am unavailable please leave a message and I will return your call as soon as possible. Thank you for your interest in Pet Pawz.


 

About Us

Fully Insured
Licensed with Dudley MBC
Canine First Aid Trained
Professional & client references
Veterinary recommended
CRB/Police checked
Many years experience
Short notice bookings
Bespoke service
Rated 5* Star by our clients
Opening Hours

Pet Sitting Service

Monday - Sunday
9:00am - 5:00pm












CAT CARE TRAINING









 
 
 


Pet Pawz
Halesowen
West Midlands
T: 07738 965985

E: info@petpawz.co.uk
E-MAIL
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